What Should You Do If Your Security System Triggers When You Are Not There

May 10th, 2019



For Pittsburgh, PA residents, security is peace of mind. That’s why investing in a home security system is so common – it lets you rest easy knowing that your home is protected. But when you buy a home security system, the odds are that you hope it never actually gets used beyond just you viewing the feed from your mobile app.

But what if it does? What happens if your security system is tripped and alerts you to an issue and you aren’t there? It’s easy to panic, but if you’ll keep a few basic tips in mind you should be better able to deal with the issue if it ever arises.

Stay Calm

It’s not easy to stay calm when you think that your Pittsburgh, PA home has been broken into. In fact, it can make it more likely to make decisions that you shouldn’t make like:

  • Driving too fast
  • Ignoring your surroundings to watch your video
  • Rushing home and barging in on an intruder that may be armed

Simply put, be sure to start off by staying calm. Then, contact people you know who can help. This way you can bring a friend with you to help make sure everything is okay.

Assume It Is Real

On the flipside of the panicking reaction is this. It’s actually very common for there to be a real break in, but for a Pittsburgh, PA homeowner to check the alert, see nothing on the screen, and then turn off the alarm and go back to their day. With online security systems you can monitor your live video feed through your mobile device. If you get a notification that something was detected, review the recorded video and then watch the live feed to ensure there isn’t a real issue.

Know Who To Call

When an active break in is happening, you’re not safe just to rush home yourself. Instead, contact the authorities. Calling 911 is the most obvious option, but that’s only if you really see a burglary or home invasion occurring. If you don’t see anything it’s good to have a non-emergency number you can call. This may be a neighbor or even a non-emergency policy number, but either way it’s important to contact someone who can check on your property.

Save The Videos

Even if your initial review of a recorded video turns up nothing, it’s still a good idea to take a minute and save those videos that trigger. Then, when you make it home you can inspect your house to ensure that nothing is out of sorts. If it is, having those videos to review a couple more times will be important.

These simple tips can be the keys to giving yourself peace of mind completely, even when you aren’t at your Pittsburgh, PA home. Keep them in mind so you know what to do and how to react to a negative situation if it should arise, and be ready when something happens that threatens your property.